Refund policy

At BE GENTLE WITH MY MENTAL, every item is made with purpose, care, and intention. Due to the nature of our products and our commitment to quality and hygiene, all sales are final.

We do not accept any returns, exchanges, or issue refunds under any circumstances, including but not limited to wrong size, change of mind, or delivery delays.

Important Notes:

    •    We do not accept returns on any worn, washed, or altered items.

    •    Please make sure to double-check sizing, product details, and your shipping information before placing an order.

    •    If you receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photos and your order number. We’ll review the issue and make it right if necessary.

Thank you for understanding and supporting BE GENTLE WITH MY MENTAL. We appreciate your commitment to the message and mission behind the brand.